Privacy Policy
At Lastminutes Deals, we respect your privacy and are committed to protecting the personal information you provide when using our website and services. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an enquiry, or request assistance with flight and travel-related services.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
When you use our website or contact us, we may collect information that you voluntarily provide, including:
Full name
Email address
Phone number
Travel dates
Departure and destination details
Number of passengers
Booking or enquiry information
Messages and other information submitted through our contact forms
Any other information you choose to provide
We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage data.
2. How We Use Your Information
The information we collect may be used to:
Respond to your enquiries and requests
Provide flight booking assistance
Help identify suitable travel options
Communicate with you regarding your enquiry
Provide customer support
Improve our website, services, and user experience
Maintain website security and prevent fraudulent or unauthorized activity
Comply with applicable legal and regulatory requirements
We only use your information for legitimate business purposes and as necessary to provide the services or assistance you request.
3. Flight and Travel Enquiries
If you submit travel information through our website, such as your destination, travel dates, or passenger requirements, we may use that information to respond to your enquiry and assist with available travel options.
Where necessary, information may be shared with relevant travel service providers or third parties involved in fulfilling your request.
We recommend that you only provide information that is necessary for your enquiry or requested service.
4. How We Share Your Information
We do not sell or rent your personal information.
We may share information when reasonably necessary with:
Travel or booking service providers
Service providers who help us operate our website
Payment or transaction service providers, where applicable
Technology, hosting, or communication providers
Professional advisers or legal authorities where required by law
Third parties receiving information are expected to handle it appropriately and only for the purposes for which it is provided.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, remember preferences, and enhance the overall user experience.
Cookies may help us understand how visitors use different areas of our website.
You can adjust your browser settings to accept or reject cookies. However, disabling certain cookies may affect some website functionality.
For more information, please refer to our Cookie Policy.
6. Data Security
We take reasonable administrative, technical, and organizational measures to help protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.
However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing requested services, maintaining business records, resolving disputes, enforcing agreements, and complying with applicable legal obligations.
When information is no longer required, we may securely delete or anonymize it where appropriate.
8. Your Privacy Choices
Depending on applicable law, you may have certain rights regarding your personal information, which may include the right to:
Request access to information we hold about you
Ask us to correct inaccurate information
Request deletion of certain personal information
Withdraw consent where processing is based on consent
Ask questions about how your information is being used
To make a privacy-related request, please contact us using the contact details provided on our website.
9. Third-Party Websites
Our website may contain links to third-party websites, services, or platforms.
These third-party websites operate independently and may have their own privacy policies and terms. We are not responsible for the privacy practices, content, security, or policies of third-party websites.
We recommend reviewing the privacy policy of any external website you visit.
10. Children’s Privacy
Our website and services are not specifically directed toward children.
We do not knowingly collect personal information from children where prohibited by applicable law. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
11. Marketing Communications
Where permitted by applicable law and where appropriate consent has been obtained, we may use your contact information to send information about our services, travel-related updates, or other relevant communications.
You may request to stop receiving promotional communications at any time by contacting us or using the unsubscribe option provided in the communication.
12. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our services, website practices, legal requirements, or privacy practices.
Any updated version will be posted on this page with a revised Last Updated date.
We encourage you to review this page periodically to remain informed about how we handle personal information.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way your information is handled, please contact us.
Have a Privacy Question?
We value your trust and are committed to handling your information responsibly. If you have any questions about this Privacy Policy, please get in touch with our team.